FAQs

How many days does saffron delivery take from the date of order?

By |2025-07-18T14:37:25+02:00July 16th, 2019|Categories: |

From the date of a confirmed saffron order, it takes approximately 5 to 8 working days to prepare the goods and complete customs formalities. After that, the delivery time depends on the shipping method selected. Standard postal services may take 12–30 days, express couriers like TNT deliver in 5–9 working days, and air cargo arrives in [...]

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Do you offer international shipping for saffron orders?

By |2025-07-18T14:39:02+02:00July 16th, 2019|Categories: |

Yes, we offer international shipping for all saffron orders. We ship to most countries worldwide using a variety of postal, express, and air cargo services. Delivery methods include EMS, USPS, TNT, and air freight—depending on your destination and order size. Our team ensures all export documents are prepared for smooth international customs clearance. To learn more, [...]

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Can I collect the saffron directly from your location?

By |2025-07-18T14:40:48+02:00July 16th, 2019|Categories: |

Yes, you can personally collect your saffron order from our location. We welcome clients or their authorized agents who prefer to handle the pickup directly. In such cases, we will prepare the goods along with all necessary documents for transport. Please contact us in advance to schedule your pickup. For more details, you can visit our [...]

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Do you have official saffron representatives in other countries?

By |2025-07-18T14:43:47+02:00July 16th, 2019|Categories: |

Yes, we currently operate branches in Italy, Poland, and Turkey to better serve the European and regional markets. These local offices support faster delivery, market development, and direct client communication. For other countries, all orders are fulfilled either from these branches or directly from our head office, depending on the destination and volume. We maintain consistent [...]

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What is the expiration date of your saffron products?

By |2025-07-18T14:45:35+02:00July 16th, 2019|Categories: |

Our saffron products have an official expiration date of 24 months from the packaging date. When stored properly in cool, dry, and dark conditions, saffron can maintain its aroma, color, and flavor throughout this period. Each package is clearly labeled with the expiration and packaging dates. For more information about our product quality and packaging standards, [...]

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Do I need to visit your office to buy saffron?

By |2025-07-18T14:48:46+02:00July 16th, 2019|Categories: |

No, you don’t need to visit our office to buy saffron. While you're welcome to meet us at our headquarters to sign a contract or discuss business, you can easily place your order via email, phone, or through our online saffron shop. We ship internationally and support both retail and bulk orders. For details about our [...]

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What export documents will be sent with the saffron shipment?

By |2025-07-18T14:50:28+02:00July 16th, 2019|Categories: |

Every saffron shipment includes complete export documentation to ensure smooth customs clearance. You will receive the following standard documents with your order: Invoice Certificate of Origin Phytosanitary Certificate Packing List Air Waybill (AWB) Laboratory Test Result (if requested) All documents follow WTO standards and are accepted by customs authorities worldwide. For more details about documentation and [...]

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Are saffron samples free of charge?

By |2025-07-18T14:52:09+02:00July 16th, 2019|Categories: |

Yes, saffron samples up to 5 grams are free of charge. However, the customer must cover the shipping cost. This allows clients to test the product quality before placing bulk orders. If you're interested in a sample, simply contact us and we'll arrange the shipment. For more details, visit our online saffron shop or learn more [...]

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Can I receive a saffron sample before placing a main order?

By |2025-07-18T14:55:40+02:00July 16th, 2019|Categories: |

You can receive a saffron sample before your bulk order to evaluate product quality. We provide samples up to 100 grams for quality evaluation. The sample will not be offered at full wholesale or retail price—it will have a special sampling rate. Shipping fees apply, and we recommend confirming with our team based on your country [...]

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Can I order different types of saffron in one shipment?

By |2025-07-18T14:57:15+02:00July 16th, 2019|Categories: |

Yes, you can order different types of saffron in the same shipment. We offer several varieties including Super Negin, Negin, Sargol, and Pushal. Mixing types in one order is common for quality comparison or reselling purposes. To explore our full saffron range, please visit our online saffron shop. You can also learn more about product differences [...]

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